Security guard with a handheld device watching over an office plaza at dusk

A security workforce management system. See your assets, staff, and property in one 360° view, and coordinate all field work.

How THPatrol works:
  1. Face recognition confirms the right guard is on duty.
  2. Each checkpoint scan has a time and a GPS location.
  3. Incident photos and video reach the command centre.
  4. The panic button shares the guard's live location.

THPatrol helps you:

Paper logbooks are easy to fake. Problems are often reported only at the end of a shift.

THPatrol replaces them with GPS-stamped records, live reports, and alerts. Supervisors and clients can check the work at any time.

  • Check every patrol

    Guards scan NFC checkpoints. Each scan has a time and a GPS location.

  • Report incidents fast

    Photos, video, and voice notes reach the command centre, WhatsApp, and email.

  • Respond to emergencies

    The panic button and man-down alerts share the guard's live location.

  • Confirm attendance

    Face recognition confirms that the right guard is on duty.

Everything your security team needs.

One system for guards in the field, supervisors in the office, and our command centre.

  1. Guard recording a damaged gate with a rugged phone at night

    Incident reports and SITREP

    Guards record incidents with video, and the system turns speech into text. Situation reports (SITREP) with photos and video sync to the command centre right away and are sent by WhatsApp and email.

  2. Guard walking a lit patrol path along a perimeter fence

    Live tracking and geo-fencing

    See each guard's GPS location and route history. Set virtual boundaries and get an alert when a guard enters or leaves an area.

  3. Guard holding a rugged handheld device and speaking into it

    Intercom and panic button

    Guards talk to supervisors with two-way voice on the rugged device. One press of the panic button sends an SOS with the guard's live location to the 24/7 command centre.

  4. Command centre operators with headsets on the night shift

    24/7 command centre and support

    Our local team watches the command centre day and night and escalates incidents. Technical support is also open 24/7 to keep your system running.

  5. Guard checking a handheld device in an underground car park

    Works offline

    Guards can keep collecting data with weak or no internet. The data syncs when the connection returns.

More tools for each shift.

Check visitors, see threats, help guards in trouble, and keep records for every guard.

  • Security officer guiding a visitor to a face recognition tablet

    AI face recognition and visitor checks

    AI face recognition confirms who starts each shift. The visitor system reads ID cards and passports (OCR) to register visitors and check them against a blacklist.

  • Supervisor in a control room reacting to an alert on her screen

    Threat alerts and device trail

    Get alarms and notifications for possible threats as they happen. Each device records the guard's full route, for audits, investigations, and compliance checks.

  • Supervisor kneeling to help a guard who fell in a stairwell

    Man-down alerts

    If a guard falls or is in distress, supervisors get an alert with the guard's location, so help arrives quickly.

  • Security manager reviewing guard records on a laptop

    Staff profiles

    Keep contact details, work history, and training records for every guard.

TrackerHero rugged handheld device on a wet surface at night

A rugged device for field work.

Hardware built for rain, dust, and drops, with the tools guards use every shift.

Water and dust
IP68 and IP69K
Drops and shocks
MIL-STD-810H
Checkpoints
NFC scanning
Connection
GSM, 4G, and Wi-Fi
Light
Built-in torch
Protection
Shock and tamper detection

Get the THPatrol documents.

Read more about THPatrol before you decide. Fill in a short form to download each PDF.

  • Spec list

    Looking for a system to manage your security patrols? This list shows THPatrol's software, hardware, and cybersecurity specifications, so you can compare systems and choose the right one for your organisation.

    Download the spec list (PDF)

    THPatrol spec list

    Fill in your details and the file will download right away.

  • Brochure

    Learn how THPatrol manages security patrols. See how it makes work faster, makes each guard accountable, and improves your security.

    Download the brochure (PDF)

    THPatrol brochure

    Fill in your details and the file will download right away.

Built for your sites.

Security work is different at a condo lobby and at an oil depot. THPatrol adapts to each site.

  • Guard greeting residents at a condominium lobby

    Property and residential

    Patrol tracking, visitor management, and incident reports for homes and offices.

  • Guard on patrol in a shopping mall

    Retail and malls

    Faster response and better public safety across large shopping centres.

  • Guard in a hard hat patrolling a processing plant at dusk

    Factories, oil, and gas

    GPS patrol checks, geo-fencing alerts, and man-down response for high-risk sites.

  • Site security supervisor checking a device at a construction site

    Construction sites

    Digital patrol checks for large perimeters and valuable machines.

  • Patrol officer walking through a public park in the morning

    Local councils

    Central patrol management for parks, city centres, and public buildings.

A trusted partner in security workforce management.

  • Telekom Malaysia
  • Tenaga Nasional
  • Ministry of Education Malaysia
  • Perodua
  • PR1MA
  • DB Schenker
  • Lembaga Zakat Selangor
  • Shopee
  • Casagreen
  • UEM Sunrise
  • Cyberview
  • Emerson
  • Majlis Bandaraya Shah Alam
  • Pharmaniaga
  • Hosiden
  • International School of Kuala Lumpur
  • National Landscape Department
  • Ministry of Rural and Regional Development
  • MYTV Broadcasting
  • Securities Commission Malaysia
  • Sime Darby
  • Majlis Bandaraya Seberang Perai
  • IIUM
  • Alam Flora
  • Zoo Melaka

Officially certified.

THPatrol data is hosted on cloud servers in Malaysia. The system follows the PDPA and is ready for government cybersecurity assessment.

View certifications

Questions and answers.

What is THPatrol?

THPatrol is a security guard management system. It combines a mobile app, rugged devices, cloud software, and a 24/7 command centre to track patrols, attendance, and incidents.

Where is THPatrol data stored?

Data is hosted on cloud servers in Malaysia. The system follows Malaysia's Personal Data Protection Act (PDPA) and is ready for government cybersecurity assessment.

Does THPatrol work without internet?

Yes. Guards can collect data in places with weak or no internet. The data syncs when the device is back online.

Which devices do guards use?

Guards can use the THPatrol mobile app or TrackerHero's rugged device. The device is IP68 and IP69K rated, meets MIL-STD-810H, scans NFC checkpoints, and connects over GSM, 4G, or Wi-Fi.

Who monitors alerts outside office hours?

Our local command centre team monitors alerts 24 hours a day, 7 days a week. Our technical support team is also available at all times.

Can I try THPatrol?

Yes. Contact our team to book a demo and ask about 30 days of free access.